Shipping ~

& Delivery

SHIPPING POLICY

 WITHIN ACCRA
Same Day Delivery: Orders placed before 9 am will be eligible for same-day delivery in Accra.
Next Day Delivery: Orders placed after 9 am will be delivered the next day.

OUTSIDE ACCRA
We proudly offer shipping outside Accra through WeGoo, it takes 2-3 days ensuring that our products reach you no matter your location.

Cross border shipping: shipping will take 3-5 for cross border deliveries.(Nigeria)

Tracking: Track your order on our website using the tracking information provided in your shipment notification email.

If your order has not been received within 24 hours of placing it,please contact us at :
customerservicebeautybyt@gmail.com

INTERNATIONAL SHIPPING

* We offer international shipping to many countries worldwide.
* Shipping rates will be calculated at checkout based on the destination country and package weight.
* Please note that customers are responsible for any custom fees, taxes, or clearance charges that may be imposed by the destination country.
* We are not responsible for any delays, customs fees, taxes, or clearance charges that may be imposed by the destination country.
* International shipments may take longer to arrive due to customs processing times in the
destination country.
* We cannot guarantee delivery times for international shipments due to customs
clearance procedures in different countries.
* In the event of a lost or delayed package, please contact the carrier to file a claim.

Delivery within Accra :40cedis

Delivery outside Accra :45cedis

Mail your returns to:

JOLIE Returns Department 9271 Meridian Way West Chester, OH 45069 Any questions about your return? Give us a call at 1-444-555-2233 or email us at returns@jolie.com

For international orders

Unfortunately, we can’t offer merchandise exchanges on orders shipped internationally. Only credit back to the original form of payment is available.

If you’re not totally obsessed with your BiteBeauty.com purchase, you can return it within 10 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges and any additional fees. In special cases, if you’re returning a purchase, you may be eligible for a refund of a portion or all of the duties and taxes from your local customs office. Contact that office directly for details. Please note it may take up to 60 business days for the credit to appear on your account.

Send your item via traceable method to the following address:

MAIL YOUR RETURNS TO:

JOLIE Returns Department
9271 Meridian Way
West Chester, OH 45069 USA

Sorry, we can’t accept COD deliveries.

Any questions about your return? Give us a call at 1-444-555-2233. Remember to dial 1 and phone number, including area code to reach our JOLIE customer service team located in the U.S.